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Useful informations

Booking information:

Things do not always turn out as expected, so sometimes a booked holiday has to be cancelled or terminated. There is no right of withdrawal according to § 18 Abs. 1 Z. 10 FAGG, instead the AGBH (General Terms and Conditions of business for the Hotel Industry) apply to our house.( http://www.hotelverband.at/down/AGBH_englisch.pdf)

Cancellation Policy:
If cancelled or modified up to 28 days before date of arrival, no fee will be charged
If cancelled or modified up to 14 days before date of arrival, 25 percent of the total price of the reservation will be charged.
If cancelled or modified up to 7 days before date of arrival, 40 percent of the total price of the reservation will be charged.
If cancelled or modified up to 1 day before date of arrival, 50 percent of the total price of the reservation will be charged.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.

These unnecessary expenses and the associated anger we would like to spare for you.
That is why we recommend protecting yourself with the Hotel Cancellation Plus or our extensive Hotel Cancellation Premium Insurance as a precaution against cancellation or termination as well as rescue costs (including helicopter) and accident benefits (Hotel Cancellation Premium only) http://start.europaeische.at/hsp?AGN=10020353

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