Our four-star alpine hotel in Madseit, Tux, opens the doors not just to a room, but to a warm, welcoming home. Here, where hospitality is cultivated at the highest level, we invite you to be not just our guest, but a valued member of the family.
For three generations, the Fankhauser family has been dedicated to making your stay one of the most memorable vacations of your life.
Traudl Fankhauser
The senior manager, Traudl Fankhauser, is the heart of the house, always ready for a convivial chat or a little anecdote from the Tuxertal.
Thomas Fankhauser
You will meet Thomas Fankhauser, your charming host, every day at the Alpinhotel Berghaus. Dedicated to service and a passionate host, he can often be found at the bar engaging in pleasant conversation with guests. In addition to his role as a cordial host, he takes care of the hotel's structural matters, always ensures a perfect atmosphere and is on hand to help and advise guests. His passion for the well-being of his guests is evident in every detail of the Alpinhotel.
Ulrike Fankhauser
Ulrike, his wife and also the pillar behind the office and reception, is always on hand to make sure you are provided with all the information you need for your perfect vacation.
Markus Fankhauser
Markus, the up-and-coming junior manager, brings a breath of fresh air and modern impulses as a sommelier in service and is also out and about with our guests as an active guide. And while the young Michael is still studying hard, he carries the pride and commitment of the Fankhauser family within him.
Whether you are an experienced connoisseur of life or a young explorer - with us you will find a symbiosis of tradition and modernity, paired with warm hospitality. Become part of our big Fankhauser family!
Verena
Our receptionist is not only the face of reception, but also a driving force in employee recruitment and marketing. She is also Markus Fankhauser's partner.
Melanie
Our long-standing receptionist uses every minute effectively and brings an incredible amount of expertise in all areas. After work, she can also be found at the bar with a glass of wine.
Aurelia
Our dedicated hotel and hospitality assistant, proud holder of an apprenticeship, is an indispensable support at our reception desk. With her impressive handwriting and exceptionally precise way of working, she sets standards - a true monk in our team and the embodiment of perfection.
Nestor
Our multilingual receptionist with Spanish, Swedish and Chilean roots impresses with his talent for languages. He is known for his loyalty and reliability and is always ready to take on new challenges.
Marco
Our restaurant manager is an empathetic leader who acts with absolute precision and continuously develops himself and his team. A small, hidden talent of his: he is also a gifted singer.
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Barbara
Our breakfast waitress Barbara, a pillar of our business for 30 years, is the one who trains the new employees in the breakfast service with her absolute precision and is particularly popular with our regular guests.
Gabi
Our service waitress and barkeeper Gabi is the cheerful character of the house and very popular with regular guests. Her humorous disposition and openness to all kinds of fun ensure that no guest leaves the house without sharing a schnapps with her.
Paul
Paul, our Chef de Rang, inspires with his sporty appearance, is always in top style and is characterized by his special attention to our guests.
Mario
Mario, our service waiter, brings a cheerful atmosphere to every ambience with his humor.
Hamouda
Hamouda, the service waiter and gastronomy expert, is known for his innovative strength and balance. He attaches great importance to perfect service and excellent wine advice.
Lilly
Our chick, known for his incredible diligence and his admirable, calm nature, has quickly secured a special place in our hearts.
Natalia
Our Spanish cheerful nature impresses with its extraordinary friendliness, impressive reliability and pampers our guests in a particularly cordial manner.
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Alex
Alex, our head chef and trained butcher, combines experience and culinary talent to tell true stories on the plate. For him, the holistic processing of meat products, from nose to tail, is a top priority.
Margot
Margot, who has been the loyal soul of the hotel and our neighbor for two decades, does an exceptional job as a tireless workhorse and head of the chambermaid department.
Rita
Rita, our esteemed physiotherapist and masseuse, will pamper you at the Alpinhotel Berghaus with deeply effective treatments. With her expertise and empathetic nature, she ensures tailor-made relaxation and well-being. Let Rita guide you into a world of relaxation and enjoy a personalized wellness experience.
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